Record Management Solution

Certification

We offer a 360° solution that will fulfill your record management requirements, allowing you to easily organize, secure and manage all your business records. From PDF, Tiff, Word, Excel, CAD, Emails, and more; it’s an all-in-one Web Application Product, that can be accessed from anywhere in your organization using the normal browser via a user-friendly English and Arabic interface. Our web-based, customized solution is a smart system that ensures secure, rapid and flexible use. This unique solution has been designed based on Microsoft’s latest technologies; Microsoft .Net framework 4.5 & Microsoft® SQL Server™.

• Record Security & Safety
• Increase Productivity
• Cost Efficiency
• Disaster Recovery 
• Enhanced Information Preservation
• Digital Transformation
• Easy and quick data access from different locations by different persons

We aim to provide smart solutions to digitize physical records to preserve them electronically including smart scanning of records for backlog documentation, ongoing scanning, automated or manual indexing to help with ease of record location. Our Record Digitzation Solution enhances:

• Record Security & Safety
• Enhanced Information Preservation
• Digital Transformation
• Easy and quick data access from different locations by different persons
• Disaster Recovery 

We provide several suitable options for record management and storage at state-of-the-art, purpose-oriented, stand-alone facilities, which have been carefully designed in accordance to the highest safety and security standards to keep your records safe. In addition to record and data management services, we also help you easily facilitate the access and restoration of your records. The key objectives of this solution are:

• Record Security & Safety 
• Regulatory & Law Compliance
• Cost Efficiency
• Disaster Recovery
• Enhanced Information Preservation
• Digital Transformation
• Enhanced Space
• Preparation for ISO9001 Compliance
• Climate Control
• Manage Record Retrieval
• Manage Access to Records 
• Increase Productivity

Off-Site Record Archiving Quality Assurance

All services provided meet the highest industry requirements and processes as our services are accredited with PRISM Membership and have ISO certification:

• ISO 9001:2015 Quality Management System
• ISOIEC27001:2013 Information Security Management System  01832700
• ISO 14001:2015 Environment Management System
• ISO 45001: 2018 Occupational Health & Safety Management System

File / Record Collection, Cataloguing, and Transport

We plan ahead of time to clearly estimate the number of archive boxes to ensure weekly/monthly backlog record archiving, moreover we also prepare the necessary project plans in collaboration with your archive department and end users.

Box Indexing and Barcoding

Your RMS “Record Management System” files / records shall undergo proper registration and be maintained with controlled access to ensure your files / records are accurately and securely stored, in accordance to the standard operating procedure applied by your service provider’s defined processes. Indexing and Barcoding for each box should be uploaded to the RMS to facilitate reconciliation in real time.

Document Retrieval / Re-File

When you request a box or document according to the work order details, the Record Management System “RMS” seamlessly enters the unique box number plus the date, time, name of the requestor and mode of delivery into the system.

Reports

We shall provide a range of reports across different levels including but not limited to the following reports, in addition reports can be adapted as per your future requirements.

We provide a secure, reliable environment-friendly document shredding facility for unnecessary documents and file destruction. This service can be rendered at clients’ premises or off-site. We also help in developing record retention policies and regulations.

Retention of Record

The retention period of information is an aspect of Records and Information Management (RIM) and the records life cycle. It identifies the duration of time for which the information should be maintained or "retained", retention periods vary according to the type of information, based on content and a variety of other factors including: internal organizational need, regulatory requirements for inspection or audit, legal statutes of limitation, involvement in litigation, taxation and financial reporting needs, as well as other factors as defined by client policy.

Destruction of Non-Current Records

We offer a secure, reliable environment-friendly offsite document shredding and file destruction service designed to help clients reduce their risks and save effort. Every record has a lifecycle - from creation to storage and eventually destruction. The destruction of business information requires clear policy and strong control to maintain retention and accurate record destruction amongst other record management services.

We provide specialized records management consultation services that help you design or redesign your facility and allow you to maximize space and apply the optimal safety and security standards.

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